Welcome to BrightAnalytics' status page! You can track the operational status of our platform and other important features and services here. We will communicate any interruptions we encounter on this page.
General
Performance
Operational
BrightAnalytics Platform
Web Interface
Operational
Authentication
Operational
Data and Integrations
General Dataloads
Operational
Data Exporting
Operational
On-Premise Data Gateway
Operational
Cloud Connections
Operational
Other Components
Telephone support
Operational
Past Incidents
Wednesday 18th December 2024
PerformanceService Degradation Notification
We are currently experiencing a degradation in service performance. While services remain operational, users may experience slower response times or intermittent errors. Our team is actively investigating the issue and working to restore normal service levels as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience.
UPDATE: This incident has been resolved.
Tuesday 17th December 2024
No incidents reported
Monday 16th December 2024
General DataloadsIncident Aknowledgement: failed dataloads - restart by customer
We have experienced an issue with the dataloads and platform processes. Our team has solved the issue so you can trigger your dataload again. We apologize for any inconvenience this may cause and appreciate your patience.
General DataloadsIncident Acknowledgement
We are experiencing an issue with dataloads and processes in the platform. Our team is aware of the reported issue and is actively investigating. We apologize for any inconvenience this may cause and appreciate your patience. Rest assured, we are working to resolve the issue as quickly as possible. We will provide updates as soon as more information becomes available.