We are pleased to inform you that the underlying issue affecting the Exact Online connection has been resolved.
To resume your data loads, a manual re-authorization of the connection is required. You can quickly restore the link by following these steps in your BrightAnalytics platform:
Step 1: Click the heart icon in the upper right corner of your BrightAnalytics platform.
Step 2: Go to Cloud integrations.
Step 3: Find the connection marked as Disconnected and click Connect.
Step 4: Log in to Exact Online via the prompt to re-establish the link.
Once the status returns to Connected, your data loads will be able to run as usual.
Thank you for your patience while we worked on this fix.